GENERAL RULES & POLICIES

  • No same-day appointments, all appointments must be booked ahead of time.

  • If you need to cancel a service, all appointments must be canceled via email 48 hours in advance.

  • No personal checks will be accepted as a form of payment.

  • Deposit is required for any appointments. 

  • We are not responsible for any personal belongings that are left in vehicles

  • Those Hills reserves the right to refuse or deny customer demands above and beyond the booked detailing. Those Hills will not tolerate any verbal or physical abuse towards any of its staff under any circumstances and will take the relevant actions should any such behaviors be encountered.

  • No refunds once deposits are placed; and also no refunds once services have been paid for.

Three Virtual Ways To Pay + On Location

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Commerical/Contracted Clients have an option to choose between Net 15 or Net 30 for check payment as well as credit card payments. 

 

Any payment received past the contracted due date will receive a 15% late surcharge fee in addition to the invoicing